Operations management : contemporary concepts and cases

Employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. This book features cases which offer variety in length and rigor; and several are from Harvard and Darden. It is appropriate for both undergraduates and MBA students.

Part I Introduction

1 The Operations Function

2 Operations and Supply Chain Strategy

3 Product Design

Part II Process Design

4 Process Selection

5 Service Process Design

6 Lean Systems

7 Process-Flow Analysis

Part III Quality

8 Managing Quality

9 Quality Control and Improvement

Part IV Capacity and Scheduling

10 Supply Chain Management

11 Forecasting

12 Facilities and Aggregate Planning

13 Scheduling Operations

14 Project Planning and Scheduling

Part V Inventory

15 Independent-Demand Inventory

16 Materials Requirement Planning and ERP

Part VI Case Studies

Appendixes

Index

Mevcut:*

Bound With These Titles

On Order

Özet

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Table of Contents