Lean manufacturing complete self-assessment guide -- Disclaimer -- Contents -- About The Art of Service -- Acknowledgments -- Included Resources - how to access -- Your feedback is invaluable to us -- Purpose of this Self-Assessment -- How to use the Self-Assessment -- Lean Manufacturing Scorecard Example -- Lean Manufacturing Scorecard -- CRITERION #1: RECOGNIZE -- CRITERION #2: DEFINE: -- CRITERION #3: MEASURE: -- CRITERION #4: ANALYZE: -- CRITERION #5: IMPROVE: -- CRITERION #6: CONTROL: -- CRITERION #7: SUSTAIN: -- Index.