Başlık:
Performance management in the 21st century : solutions for business, education, and family
Yazar:
Jones, Norman, 1936-
ISBN:
9781574442441
Ek Yazar:
Yayım Bilgisi:
Boca Raton, Fla. : St. Lucie Press, c1999.
Fiziksel Tanım:
xvi, 205 p. ; 23 cm.
Mevcut:*
Library | Materyal Türü | Barkod | Yer Numarası | Durum |
|---|---|---|---|---|
Searching... Pamukkale Merkez Kütüphanesi | Kitap | 0012595 | HD56.J66 1999 | Searching... Unknown |
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Özet
Özet
Fulfilling the need for research on leadership, management, motivation, and human development, 21st Century Performance Management: Solutions for Business, Education, and the Family reveals how businesses and other institutions have suffered due to neglect of those skills.
Based on concepts pioneered by longtime leadership specialist Dr. Jones 21st Century Performance Management: Solutions for Business, Education, and the Family tells how anyone in a supervisory capacity can help others become more highly motivated, more productive, and more successful in all walks of life.
Features
Table of Contents
| Foreword | p. vii |
| Preface | p. ix |
| Acknowledgments | p. xiii |
| The Unseen Enemy | p. 1 |
| Introduction | p. 1 |
| Confusing Cause and Effect | p. 2 |
| The Collective Cop-Out | p. 4 |
| Where Do We Turn for Help? | p. 4 |
| The Great Missing Link | p. 5 |
| American Management Has an Identity Crisis | p. 10 |
| A Nation at Risk or Just in Transition? | p. 13 |
| Courage to Change | p. 17 |
| Beyond a Shadow of a Doubt | p. 21 |
| Trust, Diplomacy, Honesty, and Integrity | p. 24 |
| The Spirit Killers | p. 31 |
| Introduction | p. 31 |
| How We Confuse External and Internal Motivation | p. 35 |
| The Common Misuse of Power | p. 40 |
| Confronting Can Be Risky Business | p. 46 |
| How Listening and Responding Are Misunderstood | p. 50 |
| Learn How to Respond to Feeling, Not the Event | p. 55 |
| Encouragement Is the Most Essential Ingredient in All Relationships | p. 61 |
| The Praise-Criticism Dilemma | p. 66 |
| Using Questions Effectively | p. 68 |
| Other Spirit Killers for Managers to Avoid | p. 70 |
| Top-Down Management: How It Fails Business | p. 73 |
| Introduction | p. 73 |
| The Attitude Dilemma in Business--Power or Influence? | p. 81 |
| Special Language and Special Actions Develop Winners | p. 91 |
| Change the Hierarchy--Change Manager Development | p. 96 |
| Every Right to Mismanage | p. 102 |
| America Cannot Change Its Culture, But It Can Make Changes | p. 108 |
| From Research to Mediocrity or Excellence? | p. 111 |
| Top-Down Management in Education | p. 117 |
| Introduction | p. 117 |
| Misinterpreted Research--Spirit Killers in Education | p. 119 |
| Motivation and Discipline | p. 128 |
| No Excuses! | p. 132 |
| The Vicious Circle | p. 135 |
| The Vicious Circle in Government Affects Education | p. 140 |
| Law and Order, or Orderliness and Self-Discipline? | p. 143 |
| Teacher Training and School Accountability | p. 147 |
| Top-Down Management: Effects on the Family | p. 157 |
| Introduction | p. 157 |
| The Hierarchy ... Not Just in Business and Education | p. 158 |
| Participatory or Non-Participatory Families? | p. 161 |
| Special Language for Preventative Parenting | p. 165 |
| Running Away ... from the Hierarchy | p. 168 |
| Do We Manage Young People into Drugs, Alcohol, and Sex? | p. 170 |
| Gangs and Cults | p. 173 |
| Suicide | p. 178 |
| Child Abuse | p. 182 |
| Divorce--Spousal Abuse | p. 186 |
| Appendix | p. 189 |
| References | p. 195 |
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