Özet

This innovative new text examines important contemporary themes within a straightforward process framework of management. It brings out the importance of management skills, offering readers many opportunities to identify and develop them. Alternative viewpoints are addressed and the reader is encouraged to take a critical view of what is so often taken for granted. Organised in seven parts, the first two parts provide the context. They discuss the nature of management and its development, setting out the themes of globalisation, ethics, quality and enterprise. The last five parts investigate the management process itself, covering the stages of planning, organising, implementing and controlling to show how managers bring everything together to create and sustain an organisation. Through the extensive use of examples, students are shown ways to investigate and present solutions to problems. *Uses a straightforward framework to describe and discuss what managers do. *Extensively illustrated with a wealth of examples taken from public, private, voluntary and international organisations. *Thorough treatment of the subject linked thematically by contemporary issues; culture, ethics, qua