Management

This edition aims to equip students with a solid foundation in the essentials of an introductory management class and introduces students to current trends, theories and issues in the dynamic field of management. Real-world examples are featured in the text.

Part I Introduction to management

1 Managing in Turbulent Times

2 The Evolution of Management Thinking

Part 11 The environment of management

3 The Environment and Corporate Culture

4 Managing in a Global Environment

5 Ethics and Social Responsibility

6 Managing Small Business Start Ups

Part III Planning

7 Managerial Planning and Goal Setting

8 Strategy Formulation and Implementation

9 Managerial Decision Making

Part IV Organizing

10 Designing Adaptive Organizations

11 Managing Change and Innovation

12 Human Resource Management

13 Meeting the Challenge of Diversity

Part V Leading

14 Dynamics of Behavior in Organizations

15 Leadership

16 Motivation

17 Communication

18 Teamwork

Part VI Controlling

19 The Importance of Control

20 Information Technology and E-Business

21 Operations and Service Management

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Table of Contents